#1 PagerDuty Alternative

Stop Paying the PagerDuty Tax.

PagerDuty starts at $41/user. Then you add AIOps. Then automation. Then support. AlertOps gives you all of it in one transparent price.

  • $28/user vs. $41+/user for the same core capabilities
  • 16 features PagerDuty charges extra for, included in the plan
  • OpsIQ AI, 24/7 support, and solutions consulting. No add-ons.
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True Cost of Ownership

What 1,000 Users Actually Costs

Real pricing from PagerDuty's AWS Marketplace listing. 12-month contract, annual billing.

PagerDuty Operations Cloud
$500K+/year
1,000 Business seats + required add-ons:
  • 1,000 Business seats @ $492/yr each = $492,000
  • AIOps (96K events): $4,788/yr
  • Automation Actions: $240/yr
  • Runbook Automation: $1,500/yr
  • Runbook Auto Job Runner: $750/yr
  • Live Call Routing (per line): $1,890/yr
  • Stakeholder Users (50 bundle): $1,800/yr each
  • Status Pages (1,000 pack): $1,068/yr
  • Event overage: $0.06/event beyond contracted volume
$492,000 for seats alone. Add-ons push past $500,000+ before event overages. And this is published pricing, enterprise contracts may vary. Source: PagerDuty AWS Marketplace
AlertOps Enterprise
$336K/year total
$28/user/mo x 1,000 users. Everything included:
  • OpsIQ AI: correlation, grouping, noise reduction, summaries
  • Automated remediation and automation actions
  • Stakeholder users and custom templates
  • Team, respondent, and system reporting
  • 24/7 critical support included
  • Dedicated solutions consultant included
  • Major incident playbooks included
  • No event overage charges
$336,000/year. That is the total. No add-on modules, no overage fees, no escalating invoices. Save $160,000+ versus PagerDuty seats alone, and far more once their add-ons are factored in.
Feature-by-Feature

Every Capability. Side by Side.

AlertOps Enterprise at $28/user vs. PagerDuty Business at $41/user. No fine print.

Capability
AlertOps Enterprise
$28 / user / mo
PagerDuty Business
$41 / user / mo
Core Capabilities: Both Included
Contextual Search and Tagging
Included
Included
Advanced ITSM Integrations (ServiceNow, Remedy, Cherwell, etc.)
Included
Included
Dynamically Add Additional Responders
Included
Included
Post-Mortems
Included
Included
No-Code Workflows
Included
Included
ChatOps Tools Integrations
Included
Included
One Touch Join to Conference Bridge
Included
Included
Advanced Conference Tools Integrations
Included
Included
Custom Stakeholder Templates
Included
Included
Advanced Capabilities: Where AlertOps Delivers More
Alert Deduplication and Suppression
Included
$ Extra
Alert Field Enrichment
Included
$ Extra
Change Events
Included
$ Extra
Custom Change Events
Included
$ Extra
Noise Reduction
Included
$ Extra
Alert Thresholds
Included
$ Extra
Related Incidents
Included
$ Extra
Change Correlation
Included
$ Extra
Automated Remediation
Included
$ Extra
Pause Alert Notifications
Included
$ Extra
Team, Respondent and System Reporting
Included
$ Extra
Stakeholder Users
Included
$ Extra
Automation Actions
Included
$ Extra
Major Incident Playbooks
Included
$ Extra
24/7 Critical Support
Included
$ Extra
Solutions Consulting
Included
$ Extra
$0
Migration, onboarding and solutions consulting
OpsIQ AI
Included in the plan. PagerDuty AIOps is an add-on.
16
Capabilities included that PagerDuty charges extra for
Included, Not an Add-On

OpsIQ AI Is Not an Add-On

AI-powered correlation, noise reduction, enrichment, root cause analysis, and automated triage. OpsIQ is included in the plan. No separate AI module to purchase.
PagerDuty charges extra for AIOps capabilities on top of their $41/user Business plan. With AlertOps, AI is part of your plan, not a bolt-on.
Included, Not an Add-On

24/7 Support and Solutions Consulting Is Not an Add-On

24/7 critical support, a dedicated solutions consultant, custom onboarding, and best-practice guidance. All included in the plan. Your success is not a premium tier.
PagerDuty charges extra for 24/7 critical support and solutions consulting, gating the help enterprise teams need behind additional fees.

Switch from PagerDuty in Days

Free migration tools, free onboarding, and a dedicated solutions consultant, all included. We map your schedules, escalation policies, integrations, and users. Run parallel, validate, go live with zero downtime.

Step 1Export & Map
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Step 2Import & Configure
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Step 3Validate
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Step 4Go Live
Customer Stories

Teams That Stopped Paying the Tax

"The AlertOps cost compared to the previous legacy-priced PagerDuty account is significantly less for the same features. The on-boarding process was smooth. The ongoing technical account support is fantastic."

Jason H. Solution Architect
Switched from PagerDuty

"We switched to AlertOps from another competitor. We saved money, the integration works better, and we have received more support. It's important that you can rely on your on-call system and AlertOps works great."

Sean Harris A Leap Ahead IT
Switched from competitor

"The absolute flexibility to mold the product to do anything you need. The ability to ingest and process data from basically anything is absolutely unbeatable."

Caleb S. Service Manager
Enterprise customer

More Capabilities. Transparent Pricing. No PagerDuty Tax.

Enterprise incident orchestration with OpsIQ AI, 24/7 support, and dedicated onboarding, all at $28/user. More features, lower cost, no add-on surprises.

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