--- title: Pagerduty Alternative description: All the PagerDuty Features. None of the Add-On Surprises. --- #1 PagerDuty Alternative # All the PagerDuty Features. None of the Add-On Surprises. AlertOps delivers enterprise incident orchestration powered by OpsIQ AI, with every advanced capability included, not locked behind extra modules. - 16 features PagerDuty charges extra for, included in the plan - OpsIQ AI engine: correlation, enrichment, triage. Included, not an add-on. - Free migration, free onboarding, dedicated solutions consultant [Start Free Trial ](https://signup.alertops.com/SignUp/SignUpv2.html?packageid=76) [Book a Demo](https://alertops.com/demo/) ### See AlertOps vs. PagerDuty Personalized walkthrough & migration plan 25-35% MTTR Reduction, Proven ~70% Alert Noise Cut by OpsIQ 200+ Pre-Built Integrations 99.99% Platform Reliability Trusted by Enterprise Teams Worldwide ![Equinix](https://alertops.com/wp-content/uploads/2024/10/equinix-1-1.jpg) ![DocuSign](https://alertops.com/wp-content/uploads/2024/10/docusign-1.jpg) ![IHG](https://alertops.com/wp-content/uploads/2024/10/IHG-1.jpg) ![EA Sports](https://alertops.com/wp-content/uploads/2024/10/ea-sports-1.jpg) ![Hillenbrand](https://alertops.com/wp-content/uploads/2024/10/Hillenbrand-1.jpg) ![Haworth](https://alertops.com/wp-content/uploads/2024/10/haworth-1.jpg) ![UT Dallas](https://alertops.com/wp-content/uploads/2024/10/UT-Dallas-1.jpg) Feature-by-Feature ## AlertOps Enterprise vs. PagerDuty Business AI, support, and 16 advanced capabilities are included in AlertOps. PagerDuty charges extra for every one of them. Capability AlertOps Enterprise $28 / user / mo PagerDuty Business $41 / user / mo Core Capabilities: Both Included Contextual Search and Tagging Included Included Advanced ITSM Integrations (ServiceNow, Remedy, Cherwell, etc.) Included Included Dynamically Add Additional Responders Included Included Post-Mortems Included Included No-Code Workflows Included Included ChatOps Tools Integrations Included Included One Touch Join to Conference Bridge Included Included Advanced Conference Tools Integrations Included Included Custom Stakeholder Templates Included Included Advanced Capabilities: Where AlertOps Delivers More Alert Deduplication and Suppression Included $ Extra Alert Field Enrichment Included $ Extra Change Events Included $ Extra Custom Change Events Included $ Extra Noise Reduction Included $ Extra Alert Thresholds Included $ Extra Related Incidents Included $ Extra Change Correlation Included $ Extra Automated Remediation Included $ Extra Pause Alert Notifications Included $ Extra Team, Respondent and System Reporting Included $ Extra Stakeholder Users Included $ Extra Automation Actions Included $ Extra Major Incident Playbooks Included $ Extra 24/7 Critical Support Included $ Extra Solutions Consulting Included $ Extra $0 Migration, onboarding and solutions consulting OpsIQ AI Included in the plan. PagerDuty AIOps is an add-on. 16 Capabilities included that PagerDuty charges extra for Included, Not an Add-On ### OpsIQ AI Is Not an Add-On AI-powered correlation, noise reduction, enrichment, root cause analysis, and automated triage. OpsIQ is included in the plan. No separate AI module to purchase. **PagerDuty charges extra** for AIOps capabilities on top of their $41/user Business plan. With AlertOps, AI is part of your plan, not a bolt-on. Included, Not an Add-On ### You Pay for the License. Support Comes With It. 24/7 critical support, a dedicated solutions consultant, custom onboarding, and best-practice guidance. All included from day one. No premium support tiers, no extra invoices to get help when it matters. **PagerDuty charges extra** for 24/7 support and solutions consulting — turning the help your team needs during a crisis into another line item on your bill. OpsIQ AI Engine: Included in Your Plan ## AI That Drives Orchestration, Not Just Summaries PagerDuty charges extra for AIOps on top of their $41/user plan. AlertOps includes OpsIQ in the pricing, a purpose-built, multi-agent incident brain that turns raw alert floods into coherent incident stories before anyone gets paged. - AI grouping, deduplication, and cross-source correlation - AI summaries with root cause analysis and recommended next steps - AI-triggered workflows that execute automatically, not just suggest - Historical alert insights inform every triage decision - Custom Intellifield prompts for domain-specific enrichment ~70% Alert noise reduced 25-35% MTTR reduction $100K to $1M+ Avoided downtime costs [Discover OpsIQ ](https://alertops.com/opsiq/) Raw Alert Flood: 100s of signals from monitoring tools ▼ OpsIQ Correlates & Groups Related Signals ▼ Enriches with Context, Metadata, Recent Changes ▼ AI Summary + Likely Root Cause + Next Steps ▼ One High-Confidence Incident → AlertOps Responds Why Teams Switch ## Incident Orchestration, Not an Operations Cloud You Don't Need PagerDuty is building a sprawling Operations Cloud. AlertOps is the focused, AI-first incident orchestration layer you drop into the stack you already have. ### Focused Orchestration vs. Platform Sprawl PagerDuty bundles AIOps, process automation, and customer service ops into one massive platform. If your problem is **incident noise, coordination, and response** — not building a giant operations cloud — AlertOps is the right scope. ### Enterprise-Grade Without the PagerDuty Tax Per-seat pricing, AIOps add-ons, premium support tiers — PagerDuty's TCO climbs fast. AlertOps gives you **enterprise orchestration with OpsIQ AI included at $28/user**, not a six-figure Operations Cloud commitment. ### Orchestration Where Work Actually Happens PagerDuty makes teams bounce between tools. AlertOps is **natively wired into ServiceNow, Jira, Slack, and Teams** — one incident story across every system, less context-switching, more action. ### Ops-Vetted Workflows, Not DIY Config Hell PagerDuty is powerful but complex. AlertOps ships **pre-built, SRE-designed playbooks and templates** you can tweak — not blank canvases that take quarters to configure. ### Switch from PagerDuty in Days **Free migration tools, free onboarding, and a dedicated solutions consultant,** all included. We map your schedules, escalation policies, integrations, and users. Run parallel, validate, go live with zero downtime. Step 1Export & Map → Step 2Import & Configure → Step 3Validate → Step 4Go Live Customer Stories ## Teams That Made the Switch "The AlertOps cost compared to the previous legacy-priced PagerDuty account is significantly less for the same features. The on-boarding process was smooth. The ongoing technical account support is fantastic." **Jason H.** Solution Architect Switched from PagerDuty "We switched to AlertOps from another competitor. We saved money, the integration works better, and we have received more support. It's important that you can rely on your on-call system and AlertOps works great." **Sean Harris** A Leap Ahead IT Switched from competitor "The absolute flexibility to mold the product to do anything you need. The ability to ingest and process data from basically anything is absolutely unbeatable." **Caleb S.** Service Manager Enterprise customer ## More Capabilities. Transparent Pricing. No PagerDuty Tax. Enterprise incident orchestration with OpsIQ AI, 24/7 support, and dedicated onboarding, all at $28/user. More features, lower cost, no add-on surprises. [Start Free Trial ](https://signup.alertops.com/SignUp/SignUpv2.html?packageid=76) [Book a Demo](https://alertops.com/demo/)