The Best Opsgenie Alternative for Incident Management

Migrate from OpsGenie Seamlessly & Save on Costs

Atlassian is moving Opsgenie users into Jira Service Management (JSM)—forcing IT teams to pay for unnecessary ITSM features. AlertOps gives you the same powerful on-call scheduling, alerting, and escalations—without the added complexity, at a price comparable to what you are paying now (see the JSM comparison below)

  • Easy Opsgenie Migration – Our team handles the transition.
  • Real-Time Alerts – SMS, voice, email, push, and chat.
  • More Affordable – Enterprise-grade alerting for less.
  • 200+ Integrations – Jira, ServiceNow, Datadog, AWS & more.

Pricing Comparison: AlertOps vs. JSM (for Opsgenie Users)

If you’re using Opsgenie, you’re about to face a tough choice:
Stay with Atlassian and move to JSM—paying significantly more for ITSM features you don’t need.
Switch to AlertOps and keep the same powerful on-call management—at a fraction of the cost.

Plan Opsgenie Pricing (Annual) JSM Pricing (Premium) AlertOps Pricing (Annual)
Essentials $9.45/user Not Available $8/user (Standard)
Standard $19.95/user $47.85/user $18/user (Premium)
Enterprise $31.90/user $60+/user (Custom Pricing) $28/user (Enterprise)

AlertOps is priced like Opsgenie but delivers even more—without the JSM price hike.
Why pay extra for ITSM features you don’t need?

Switch to AlertOps Today

10 Reasons AlertOps is the Best Opsgenie Alternative

1. Seamless Migration from Opsgenie

Our solution engineers will assist in migrating your Opsgenie setup—on-call schedules, escalations, and integrations—so you don’t lose valuable workflows.
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2. Enterprise-Grade Reliability

Built on Microsoft Azure’s multi-region cloud for 99.99% uptime.

3. Active Product Roadmap

Unlike Opsgenie (which is being merged into JSM), AlertOps is continually innovating.
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4. Role-Based Security

  • Restrict user data by team membership.
  • Securely manage access to alert rules & configurations.

5. Flexible Escalations

  • User-based or centralized escalation policies.
  • Custom escalation workflows for teams & critical incidents.
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6. Simple Automation

  • Auto-escalate to a manager or another team.
  • Trigger automated actions like ticket creation & resolution.

7. Customizable Post-Mortem Reports

  • Generate insights from every incident for continuous improvement.
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8. Advanced On-Call Scheduling

  • Pre-defined schedule templates for easy setup.
  • Multiple users per shift for redundancy.

9. 200+ Integrations

  • Bi-directional integrations with ITSM, monitoring, and DevOps tools (e.g., ServiceNow, Datadog, AWS, Splunk).
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10. Analytics & Performance Tracking

  • Team and user-level analytics for continuous optimization.

User Reviews

"The recurring schedule and escalations. I haven't had to edit that in a very long time. It's also very, very, very easy to set yourself as OOO during your on-call schedule and have someone cover. One of the simplest and easy to use tools we have used. We use this with ConnectWise and it's nice to have it integrate pretty easily with who is assigned the alert, etc."
Jacob H
"We've been using AlertOps for over a year and our team loves it. It's reliable, easy to use compared to other applications, and even the support team is fantastic at responding and getting to a solution. I'm very impressed and highly recommend!"
Shams W.Pawel, WhyReboot
"We switched to AlertOps from another competitor. We saved money, the integration works better, and we have received more support. It's important that you can rely on your on-call system and Alert Ops works great."
Sean Harris, A Leap Ahead IT

Make the switch today and experience the difference!