Outage communication that runs itself.
AlertOps automates the full communication lifecycle from declaration to all-clear, so your engineers never write a status update during an active incident.
Every Stakeholder Tier Notified Within 60 Seconds of Incident Declaration
AlertOps triggers the right message to the right audience the moment an incident opens. No manual steps. No missed executives. No engineers pulled off the incident to write emails.
- Auto-notify engineers, executives, and customers from a single incident declaration
- Role-based targeting: technical context for SREs, business impact for leadership, plain language for customers
- Slack, Teams, SMS, email, voice, and push every channel your stakeholders actually use
Automated Status Cadence Keeps Stakeholders Informed Without Engineering Involvement
Configure 15-minute, 30-minute, or hourly update intervals. AlertOps sends stakeholder updates on the clock while your team stays focused on resolution. Audience-appropriate content generated by OpsIQ AI.
- Configurable update cadence 15, 30, or 60 minute intervals
- OpsIQ generates audience-appropriate content for each stakeholder group
- Two-way acknowledgment: stakeholders can respond directly without creating noise for the response team
Auto-Broadcast All-Clear and Full Communication Audit Trail
When the incident closes, AlertOps immediately notifies every previously alerted audience. The complete communication log is captured automatically timestamps, recipients, and content for SLA review and compliance.
- Auto-broadcast all-clear to all stakeholder tiers at incident resolution
- Immutable communication timeline for postmortem, SLA review, and compliance
- Chronicle Postmortem auto-drafted from incident and communication data
