AlertOps manages the full incident lifecycle from detection to closed postmortem. OpsIQ AI does the triage work before your engineer is even paged.
Get a demo built around your incident response workflow.
The gap is not detection speed. It is the time your engineers spend manually reconstructing what broke, who should respond, and what to do while production is down and revenue is bleeding.
Without correlation, engineers wake up to a storm of disconnected alerts and spend the first 20 minutes piecing together the incident before touching a single runbook.
Manual escalation relies on memory and informal networks. By the time the right person is reached with the right context, the incident has already expanded beyond initial scope.
Without an auto-generated postmortem and timestamped audit trail, the institutional knowledge from each incident evaporates. Your team solves the same problem repeatedly.
Your Datadog, Prometheus, and CloudWatch instances surface failures. AlertOps takes over from there: declaring the incident, assigning ownership, escalating intelligently, and capturing everything for compliance.
Engineer manually declares after piecing together the event from multiple tools and alerts.
Auto-declared from correlated alerts. Severity, commander, and war room channel created in seconds.
A raw alert string and 15 minutes of manual triage before the real work starts.
OpsIQ delivers correlated incident, root cause hint, historical match, and suggested fix. Ready at page time.
Someone has to write it from memory. Usually incomplete. Usually a week late.
Chronicle Postmortem auto-generated from the incident timeline. Full audit trail. Zero manual work.
AlertOps covers detection, triage, escalation, resolution, and postmortem in a single system. No handoffs between tools. No lost context.
A single DB failure can fire 14 alerts across Datadog, CloudWatch, and Prometheus simultaneously. AlertOps correlates them into one incident, classifies severity, assigns an incident commander, and opens a Slack war room automatically before anyone types a command.
AlertOps escalation delivers enriched incidents not raw alert strings to the right engineer via the right channel, and keeps escalating until someone owns it. OpsIQ Resolution Suggestions mean they arrive with the proven fix already surfaced.
Every action, decision, and communication is timestamped into an immutable incident record. OpsIQ Chronicle Postmortems auto-generate from that data. Your compliance team gets the audit trail without anyone writing it manually.
OpsIQ does not replace your engineers. It gives them the first 15 minutes of triage already done. By the time the page fires, OpsIQ has correlated the alerts, identified the likely root cause, matched historical patterns, and recommended the fix.
Run runbook DB-POOL-RESIZE-v2 on rds-prod-01. Resolved same pattern 3 times in 30 days. Avg MTTR on this pattern: 4m 22s. Escalate to @db-oncall if unresolved in 5 minutes.
The difference between 4 minutes and 40 minutes is not the engineer. It is whether the incident management program was designed or improvised.
Three monitoring tools fire independently. Engineer spends 18 minutes reconstructing the incident manually.
Root cause unclear. Engineer digs through logs and runbooks without knowing which pattern this matches.
Calls the right SME from memory. Verbal context handoff. Second engineer starts from scratch.
Resolution eventually happens. Same incident occurs again next week. No institutional knowledge captured.
OpsIQ correlates 14 alerts into one incident. Root cause identified. Resolution suggestion ready before engineer opens a terminal.
Paged with enriched context and matched historical resolution. Time to first action: under 2 minutes.
If no ack in 5 minutes, escalation fires automatically through every defined channel. Full incident context travels with the page.
Resolution confirmed. Chronicle Postmortem drafted from the incident timeline. Next engineer resolves this in 2 minutes.
AlertOps plugs into your existing monitoring, ITSM, and ChatOps stack. Replace only the incident layer. Keep everything else exactly where it is.
AlertOps deploys in hours. Connect your monitoring stack, import your escalation policies, and OpsIQ AI starts reducing MTTR immediately. 14-day free trial on every plan.