AlertOps + ConnectWise

Why MSPs choose AlertOps

  • Get notifications on your phone and mobile app
  • Automatic retry and escalations
  • Easy-to-use on-call scheduling
  • Automated help desk ticket updates
  • Expert guided onboarding
  • Manage after-hours tickets from anywhere
  • Automatic noise filtering
  • Reliable real-time phone, SMS and mobile notifications

Skip the conventional manual process & Switch to AlertOps - a World-Class Alerting Tool with Automation Capabilities.

oncall-escalation

Integrated On-Call Scheduling

Automatically notify the on-call engineers 

automatic

Automated Escalations

Retries and escalates to secondary on-call

multi

Multi-channel notifications

Phone, Mobile apps, SMS

Group 9702

Two-way help desk tool integration

Get alerts, send updates back 

 

mobile

Mobile-first response

Get alerts on your phone

 

noise

Automatic noise filtering

Only get the priority alerts, suppress the rest  

smart notification

Fast reliable real-time notifications

No delays 

 

 

Group 9667

Expert guided on-boarding

Get going quickly with best practices 

 

User Reviews

"The recurring schedule and escalations. I haven't had to edit that in a very long time. It's also very, very, very easy to set yourself as OOO during your on-call schedule and have someone cover. One of the simplest and easy to use tools we have used. We use this with ConnectWise and it's nice to have it integrate pretty easily with who is assigned the alert, etc."
Jacob H
"We've been using AlertOps for over a year and our team loves it. It's reliable, easy to use compared to other applications, and even the support team is fantastic at responding and getting to a solution. I'm very impressed and highly recommend!"
Shams W.Pawel, WhyReboot
"We switched to AlertOps from another competitor. We saved money, the integration works better, and we have received more support. It's important that you can rely on your on-call system and Alert Ops works great."
Sean Harris, A Leap Ahead IT

Transform real-time operational intelligence into automated incident response with AlertOps + ConnectWise Manage Integration